What this covers

Your app’s Reviews screens run on a handful of short pieces of text: the title at the top of the screen, the label for the section that holds a signed-in user’s own reviews (“My Reviews”), and the message someone sees after they submit a review. You can change every one of these from the app settings — no code required — so the wording matches your brand and speaks the way your audience does.

This recipe is for the Reviews feature, which is provided by the MAM Reviews Manager plugin. Reviews must be enabled for these screens to appear in your app.

Note: These fields control the fixed labels and messages on the reviews screens — not the review content itself (the star ratings and text your users write). They’re also separate from the settings that turn reviews on or off, hide stars, or set the review form layout.

Before you start

• The MAM Reviews Manager plugin must be active and entitled on your site. It is the plugin that provides the reviews feature — the review content sections, the submission flow, and these text settings. Without it, none of the screens below exist.
• Reviews must be showing on your listings. When Reviews Manager is entitled it adds the review content sections (summary header, review list, add-review form) to your listing detail screens automatically; if a listing shows no reviews UI, confirm those sections are present in App Setup → Content Sections for that screen.
• You configure all the text fields below from the WordPress admin on the standalone Reviews settings screen (Mobile App Manager → Reviews). They apply to your app the next time its content is refreshed.

The five settings you can customize

You’ll find all five living together on the standalone Reviews settings screen (Mobile App Manager → Reviews) — the page Reviews Manager adds for review configuration. Four are simple text fields; the last is a yes/no toggle.

The first four shape the wording your users read. The last one is a behavior toggle, grouped in here because it decides whether tapping a home-screen review even leads to the Reviews screen.

Steps

1. Start in WordPress admin: go to Mobile App Manager → Reviews to open the Reviews settings screen.
2. Look for Reviews Title and type in the heading you want at the top of the Reviews screen (for example, Guest Reviews or Ratings & Reviews) — or leave it blank to keep the default.
3. Next, find My Reviews text and enter the label for the user’s own-reviews section (for example, Your Reviews or My Feedback). This replaces the default My Reviews label.
4. Find Confirmed Review message and write the thank-you text a user should see once their review is approved (for example, Thanks! Your review is now live.).
5. Find Pending Review message and write the text for a review that still needs approval (for example, Thanks! Your review will appear once our team approves it.). This is what your users see when reviews aren’t set to auto-approve.
6. If you’d like a tapped home-screen review to open the full Reviews screen rather than the listing it belongs to, set Link reviews from Home screen to Reviews Screen? to Yes.
7. Save the settings.
8. Now see it live: refresh or relaunch the app (or wait for its next content sync), then open the Reviews screen to confirm the new wording.

How approved vs. pending messages are chosen

Which message a user sees — your Confirmed Review message or your Pending Review message — comes down to your moderation setting, not these text fields:

• If reviews are set to automatically approve, a newly submitted review is published immediately, so the user sees the Confirmed message.
• If reviews are not auto-approved, the review is held for moderation, so the user sees the Pending message until you approve it.

The auto-approval behavior is controlled by the New reviews are inserted as setting on the same Reviews settings screen — its choices are Approved (publish immediately) and Pending (hold for moderation), and it defaults to Pending. Write your two messages so each one reads right for whichever path your users actually take.

Tips

• Keep it short. These are on-screen labels and toasts, not paragraphs. One line each reads best on a phone.
• Match your voice. “My Reviews text” is the most visible of these — it appears as a section header anywhere the user has written reviews — so it’s worth getting right.
• Leave blank to use the defaults. If you don’t set a value, the app falls back to its built-in wording (for example, “My Reviews” and a generic thank-you message). You only need to fill in the fields you actually want to change.
• Test both messages. Submit a test review with the approval mode set to Approved, then again with it set to Pending, so you can verify both the confirmed and pending wording in a real app build.

Related settings (not covered here)

These are part of the reviews experience but are configured elsewhere and don’t change the screen text:

• Rating display (Stars vs. Numeric), Require login to review, Allow review photos, and New reviews are inserted as (Approved/Pending) — the rest of the standalone Reviews settings screen, covering how ratings are captured and moderated.
• Show Reviews on Homescreen?, Hide Review stars?, and Custom Review Star Image Map — display flags in mam-main‘s Listings settings group that affect where and how the rating renders. These predate Reviews Manager’s provider model; confirm they still take effect for provider-based reviews before leaning on them.

For developers

The four fixed section titles (“My Reviews”, “My Review”, “Reviews”, “Add a Review”) are translatable strings in mam-reviews-manager (includes/content-sections.php and item-reviews-filter-content.php) and can be overridden in code via the filters mam_reviews_add_review_header_title, mam_reviews_add_review_title, mam_reviews_edit_review_title, and mam_reviews_complete_message. The admin text fields above are the no-code path; these filters are the code-level path for anything the settings screen doesn’t expose.